Software Engineer, Engineering Acceleration | Consumer Devices

OpenAI

About the Team At OpenAI | Consumer Devices, you won’t just build products—you’ll help shape the future of how humanity interacts with intelligence. We’re looking for exceptional people who thrive on solving hard problems, move with urgency, and want their work to matter at global scale. Here, you’ll collaborate with some of the most talented minds in research, engineering, and operations to create products that millions (perhaps billions) will come to enjoy and rely on. If you’re motivated by impact, curiosity, and the chance to define what comes next, we’d like to hear from you. About the Role The Engineering Acceleration-focused engineer on the Consumer Device Infrastructure team builds the CI/CD systems, developer workflows, and internal platform capabilities that help engineers develop, test, ship, and debug software across device and cloud surfaces. This is a highly hands-on senior engineering role focused on CI/CD, software build and deployment pipelines, and developer productivity. You will design and build the technical foundations that improve engineering velocity, reduce toil, and increase software quality. You will also make pragmatic architecture and platform decisions based on the organization’s stage, scaling needs, and security requirements. We’re looking for an engineer with deep experience in developer productivity and CI/CD who enjoys building robust internal platforms, improving day-to-day engineering workflows, and creating secure, reliable systems that other engineers depend on. This role is based in San Francisco, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees. In this role, you will: - Design, build, and operate CI/CD systems and software delivery pipelines for software that runs both on device and in the cloud. - Lead the design and architecture of internal platform capabilities across build, test, deployment, workflow automation, and developer tooling. - Make hands-on technical decisions about platform design, abstraction boundaries, and system tradeoffs based on the team’s current stage, scale, and operational needs. - Improve developer productivity by shortening feedback loops across build, test, debugging, environment setup, and release-adjacent workflows. - Build self-serve paved-road workflows that reduce manual effort and make common engineering tasks fast, reliable, and easy to adopt. - Use AI-native tooling and automation to improve engineering workflows, failure triage, and developer output quality. - Build secure-by-default platform capabilities, including access controls, secrets and credential handling, artifact permissions, auditability, and policy enforcement in software delivery workflows. - Partner closely with product, systems, release, quality, and infrastructure teams to understand pain points and turn them into durable platform improvements. - Define and track metrics for platform health and engineering effectiveness, including build times, queue times, failure rates, flaky failures, and deployment lead time. - Guide engineering teams on pragmatic observability, reliability, and scalability choices for the systems they build. - Participate in the on-call rotation for the systems owned by the team. You might thrive in this role if you: - Have 7+ years of software engineering experience, including 5+ years building developer productivity, CI/CD, internal platform, or engineering systems. - Have deep experience designing and operating robust CI/CD pipelines, build systems, and software delivery infrastructure for complex products. - Have a strong track record of personally building platform features and workflow improvements that materially increased engineering velocity, reliability, or developer experience. - Have experience making architectural decisions for internal platforms, including when to standardize, when to abstract, and when to keep systems simple. - Have experience adapting technical decisions to the maturity and scaling stage of an organization, balancing speed, reliability, maintainability, and adoption. - Have working knowledge of secure software delivery practices such as least-privilege access, secrets management, policy enforcement, auditability, or software supply chain hardening. - Have strong empathy for the tools, workflows, and frustrations that create toil or slow engineering teams down. - Are comfortable operating in ambiguous, fast-changing environments and bringing structure where needed. - Communicate clearly and work effectively across teams with different priorities, constraints, and technical needs. Technical Context At the heart of our infrastructure is a large-scale deployment of CPU/GPU nodes running in Kubernetes clusters across regions. We build secure systems that support software running on device and in the cloud. Some core technologies we work with include Terraform, Buildkite, Bazel, Postgres, Cosmos DB, Kafka, and more. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.  We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.